Claims Handling

Efficient claims service Is the acid test of an insurance broker and we believe the highest levels of performance can be achieved only through constant communication and ensuring that all parties are kept abreast of developments as they happen.

We have a responsibility to certify that insurers respond promptly to claim notifications from clients and that claims are investigated, managed and settled as quickly as possible on a fair and reasonable basis according to the Policy Terms and Conditions.

We assist clients to compile the relevant documentation to support the claim process and provide technical advice to clients with regard to their claims.

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